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The fastest way to get help with a new or existing order is to use our Live Chat Support system with real, live people available to help you Monday through Friday 6:00 am to 5:00 pm (PST), and Saturday and Sunday, 7:00 am to 4:00 pm (PST), excluding
You can email us directly at [email protected]. A Customer Service Representative will get back to you as soon as possible.
You can send us physical mail at:. 1370 Trancas Street #417. Napa, CA 94558
If you need to call our Customer Service Team, dial (800) 615-7304. We are available Monday through Friday from 6:00 AM to 5:00 PM (PST) and Saturday and Sunday from 7:00 AM to 4:00 PM (PST), excluding holidays.