Wine Insiders logo
Wine Insiders logo

All articles

What should I do if my item(s) arrive damaged?Updated 3 months ago

While we take great care to ensure all orders arrive in perfect condition, we understand that damage can occasionally occur due to shipping, especially with glass bottles.

If your items arrive damaged, please contact our customer support team at [email protected] or (800) 615-7304 as soon as possible. Be sure to include photos of the damaged items and the condition of the package.

We will review the information and, if needed, arrange for replacements.

Was this article helpful?
Yes
No